The event entertainment industry is filled with terms and guidelines that may not be familiar to the average person or event planner who doesn’t deal with these bookings specifically. So, we are here to walk you through the process and make you feel confident in your decision. Below, we provide answers to a few of our frequently asked questions about entertainment to help you get a better idea of how things work with us. If you still have questions after browsing these FAQs, please feel free to reach out.

Booking FAQs

How do I book you?
To book your event entertainment, please contact us through our inquiry form. We will start with an initial consultation to understand your needs, provide pricing options, and secure your talent with a deposit.

Where are you based? Do you travel?
Our main base is in southeastern MA, and we also have teams in New York, southern Florida, Hawaii and southern California. We are happy to travel for your special event, with travel costs covered. Additionally, we are passport ready for international travel.

How far in advance should I book entertainment for my event?
It’s never too early to book. By booking early, you can secure your talent at the most affordable rate and have the best choices for talent and costumes. If you are looking for custom costumes or choreography, it’s recommended to book at least one to two months in advance. This allows time to create the custom looks and rehearse new choreography.

What determines your pricing?
Many factors contribute to the pricing of each act. These factors include local talent availability, in-demand services, skill level, risk/danger level, additional permits and rigging fees, travel, costumes, equipment, rehearsals, booking and on-site management, and performance duration. These factors vary from event to event. You can expect a 25-50% increase for major holidays such as New Year’s Eve, the weekends before and after Halloween, Christmas Eve, etc.

Do you accept tips?
As part of the service industry, we do accept and encourage tipping your performers. Please give any tips directly to the performer at the end of your event.

How do I pay? Do you require a deposit?
To secure your event date, a deposit is required. Two weeks prior to your event, we will require full payment. We accept mailed checks and credit cards online. Please note that all payments are non-refundable.

Do you offer payment plans?
Yes! We are so excited to now offer our clients payment plans via AfterPay! Ask us about this payment option in your inquiry.

What happens if it rains or we have bad weather on the event day?
We offer rain dates for all outdoor performances. To reserve a rain date for your event, 20% of the total price will be charged to the original order. This fee is non-refundable, regardless of whether the rain date is used. We must be notified at least 24 hours prior to the original date’s scheduled time if the rain date is to be used. Your second date will be billed in full, regardless of the weather. If you choose not to purchase a rain date and your event gets canceled due to bad weather, we will not reschedule.

Entertainment FAQs

How long are your performances?
The duration of our performances depends on the event type, number of guests, and the goal of each event. Our featured acts typically last 3-5 minutes, featured shows range from 10-60 minutes, and strolling entertainment is booked by the hour. We can provide various options to fit all needs.

What types of entertainment do you provide?
We offer four main types of performances: Ambient, Strolling/Roving, Featured Acts, and Featured Shows. The differences are outlined below.

Ambient: We position performers around your venue in specific places, such as a living red carpet stationed at the entryway or a contortionist off to the side for your guests to stumble upon. These performers add to the general ambiance of the event. The audience typically walks around or passes by, and their full attention is not on the performers.

Strolling: Performers create unique, immersive experiences with guests by strolling throughout your event, mingling, interacting, and taking photos. The audience’s full attention is not on the performers.

Featured Act: Artists perform a specific act to a chosen song, typically lasting between 3-7 minutes. The audience is seated or gathered around the performer(s), and their full attention is on the show.

Featured Show: This type of performance is performed to a specific song or playlist and may include commentary or comedy. The duration typically ranges from 10-60 minutes. The audience is seated or gathered around the performance, and their full attention is on the show.

How do your hologram dancers work?
To create hologram dancers, you send us an image or logo, and we program it into our Visual Poi. Unlike our other LED performers who display random light patterns or colors, the hologram dancers will project your image or logo in the light trails. For example, you can send us a photo of your logo, sponsor’s logo, or a cutout of your boss’s latest IG profile picture. Feel free to ask for photos to see the full effect.

Venue FAQs

Will your stilt walkers or aerial rigs damage the venue floors?
No, all our stilt walkers have rubber non-marking bottoms. Additionally, all our aerial rigs come with non-marking pads placed under each “leg” of the rig. We also cover them with decor for a seamless finish. This attention to detail sets us apart from others.

Can I have an aerialist at my venue?
We offer smaller and larger aerial rig sizes to fit most venues. Lollipop rigs are better for smaller venues and take up 8x8x8′ of space, while larger aerial rigs take up 20x20x20′ of space. If you want to hang an aerialist from your venue’s ceiling, we will bring in a certified rigger to determine if it’s possible.

Do I need to provide anything for the performers on the event day?
Yes, we require a green room for performers to get ready, take breaks, and store their belongings. The green room should be out of sight of guests but near the performance area. The room must have a closing and locking door, as well as an electrical outlet. If you are unable to provide a green room, we can provide a walled pop-up changing area for $350 to use as our green room. In addition, we will need complimentary water pitchers and cups or bottles of water. For events with performers booked for 3+ hours, a healthy vegetarian meal should be provided for each person.

What if I have other questions or concerns? How do I contact you?
We understand that you may still have many questions. Please contact us here with all your questions, concerns, and inquiries. We are happy to walk you through the booking process.